Kleinman Realty Co.

Effective May 7^th, 2025

Kleinman Realty Co. (“Kleinman,” “we,” “us,” or “our”) is committed to protecting your privacy and maintaining your trust. This Privacy Policy outlines how we collect, use, share, and safeguard your information through our website, www.kleinmanpropertymanagement.com (“Site”), and in connection with our property management services.

By using our Site, you expressly consent to the practices described in this Privacy Policy. If you do not agree with any part of this Policy, please do not use the Site.

1. Purpose of this Policy

The purpose of this Privacy Policy is to inform you of:

• The types of information we collect from you and about you (including from third parties)
• How we use that information
• Whether and how we share it
• Your choices and rights regarding your data
• How you can access, modify, or delete your information

We are committed to helping visitors protect their privacy while using our Site and services.

2. Who This Policy Applies To

This policy applies to anyone using our Site or engaging with our services online. The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that a child under 13 has submitted personal data, we will take steps to delete such information as required by law.

3. Information We Collect

We collect two types of information:
a. Personally Identifiable Information (PII): Information that identifies you or could be used to contact or identify you. This information is collected only when voluntarily provided for leasing applications, background checks, or as required by law. Examples include:

• Name, email address, mailing address, and phone number
• Government-issued ID, Social Security Number, or driver’s license number
• Date of birth, gender, marital status
• Employer, job title, and income
• Rental history, current and previous addresses, and monthly rent
• Bank account or credit card details
• Emergency contact information
• Pet and vehicle details (e.g., license plates)
• Usernames and passwords (if registering on the Site)

b. Non-Personally Identifiable Information: Information that does not identify you individually, such as:

• Browser type, device information, and IP address
• Referral source and website behavior
• Aggregated usage statistics

4. How We Collect Information

We gather information in several ways:

• Through forms on our Site (e.g., contact requests, applications)
• Via the Resident Portal
• When scheduling property tours or communicating with our team
• Automatically through cookies and analytics tools

We may share anonymized or aggregated information with marketing or analytics partners, which does not identify you personally.

5. Use of Cookies and Analytics

Our Site uses cookies and tracking technologies to enhance your experience, remember your preferences, and analyze traffic. When you visit our Site, you may be prompted to accept cookies. This helps ensure compliance with data privacy standards.

We use Google Analytics, a tool that helps us understand how users interact with our Site. Google may collect data such as your IP address and browsing behavior. For more, visit: https://www.google.com/policies/privacy/

You may control cookie preferences through your browser. However, disabling cookies may limit some functionalities of the Site.

6. How We Use Your Information

We use the information we collect to:

• Provide and manage our property management services
• Process rental applications and facilitate lease agreements
• Maintain communication with residents and prospects
• Enable features such as the Resident Portal
• Send service updates, promotional content, or event info (with opt-out options)
• Improve the Site and understand user behavior

We may also use your data to comply with legal obligations, enforce our Terms of Use, or respond to claims or investigations.

7. How We Share Information

We do not sell or rent your personal information. We may share it under the following circumstances:

• With trusted service providers for processing payments, maintenance requests, screenings, etc.
• With third-party partners, in anonymized and aggregated formats
• To comply with legal proceedings, court orders, or law enforcement requests
• In connection with a business transfer, such as a merger or asset sale
• Where reasonably necessary to enforce our terms, prevent fraud, or protect our residents or team

8. Data Storage and Security

We use commercially reasonable safeguards to secure your data. While no internet transmission is 100% secure, we implement industry-standard protocols to protect against unauthorized access, loss, or misuse.

Your data may be stored or processed in the United States or Canada, or in any country where we or our vendors operate.

9. Data Retention

We retain personal information only as long as needed to fulfill our services, support operations, and comply with legal or regulatory obligations. When data is no longer required, we securely delete or anonymize it.

10. Your Rights and Choices

You have the right to:

• Access or review the information we have about you
• Request corrections or updates to your information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of promotional communications

You can manage email preferences through account settings or by clicking “unsubscribe” in email communications. Some transactional communications (e.g., payment confirmations, account updates) are required.

11. Accessing or Updating Your Information

To access or update your information, log into your Resident Portal account or contact us using the details below. In some cases, we may require verification of your identity to process your request.

12. Third-Party Websites

Our Site may link to third-party websites not controlled by Kleinman. We are not responsible for the content or privacy practices of these external sites. Please review their policies independently.

13. Policy Updates

This Privacy Policy may be updated periodically without prior notice. Any changes will be posted on this page with a revised effective date. Continued use of our Site after changes are made signifies your acceptance of the updated policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Kleinman Realty Co.
5201 E River Road, Suite 308
Fridley, MN 55421
Phone: 763-572-9400
Email: management@kleinmanrealty.com
Website: www.kleinmanpropertymanagement.com