Rental Manager

We are seeking a Full-Time Leasing / Rental Manager to join our team at our Fridley office. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with people, and is passionate about delivering an exceptional customer experience.

As the first point of contact for prospects and residents, you will play a key role in driving leasing success, supporting residents, and ensuring a smooth application and move-in process. If you are organized, detail-oriented, and bring a positive, professional attitude to everything you do, we encourage you to apply.

What You’ll Do

• Answer incoming calls from prospects, residents, vendors, and team members
• Respond to voicemails and emails, and greet guests professionally
• Assist prospective residents with apartment searches and availability
• Guide applicants through the leasing and screening process
• Prepare lease documents and manage move-in workflows
• Maintain accurate and timely resident files and documentation
• Enter and coordinate service requests, including urgent maintenance needs
• Provide outstanding customer service to ensure resident satisfaction
• Communicate effectively with property managers, team members, and residents
• Perform general administrative and office tasks as needed
• Ensure compliance with company policies and Fair Housing regulations

What We’re Looking For

• Minimum 2 years of customer service experience (phone-based preferred)
• Previous leasing or property management experience preferred
• Strong communication skills, both written and verbal
• Ability to multitask and stay organized in a fast-paced environment
• Professional, friendly, and solutions-oriented approach
• Strong attention to detail and problem-solving skills
• Comfortable using Microsoft Office (Excel, Outlook, Word)
• Experience with Rent Manager or similar CRM software is a plus
• High school diploma or GED required; college experience preferred
• Bilingual skills are a plus

What We Offer

• Competitive hourly pay based on experience
• Health and dental insurance
• Health Savings Account (HSA)
• Company-paid life insurance
• Short-term and long-term disability
• Paid time off and paid holidays
• 401(k) with company match

Our Team Expectations

• Deliver exceptional service to prospects, residents, and team members
• Work collaboratively and support team goals
• Stay adaptable and open to learning
• Maintain professionalism in a high-volume environment
• Build positive relationships with residents and clients
• Take pride in your work and represent the company with integrity

Requirements

• Ability to reliably commute to Fridley, MN 55421
• Full-time, in-person position
• Monday – Friday, 8:00am – 4:30pm

Compensation starts at $20.00/hour based on experience.

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Apply Today

If you’re passionate about customer service, enjoy helping people find their next home, and want to be part of a supportive and growing team, we’d love toconnect with you!

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